SAP Signavio Process Insights is a pretty powerful tool to analyse and prepare your processes for the transformation to SAP S/4HANA and as well, if one would like to continuously monitor and improve a company’s business processes.
However, not everything is intuitive for everyone and there’s a couple of questions I observed when working with customers which are asked quite often. And even if they are answered “somewhere”, it’s not always easy to find the right place.
So, let me guide you through the top questions and give you some tips, where you can find answers.
A Process Owners View
Let’s imaging Paula, Process Owner in her company. She wants to define and improve business processes and understand improvement potential for her area of responsibility. What would be going through her mind, when first starting with SAP Signavio Process Insights?
Well, here’s a couple of thoughts on that (Frequently Asked Questions for Business Users):
|Paula needs to decide, if she wants to explore more from an End-to-End Processes perspective or if she is coming more from an LoB focus. I guess, that should be pretty clear.|
|She starts in her first process flow, but immediately, some things come to her mind…|
|After looking into her first process flow, she starts to deep-dive into assigned Performance Indicators and recognises some features, which are not directly clear to her…|
|Now she understands a little bit better the process performance, but as she wants to understand how to improve, she immediately looks into Correction Recommendations – but again, some question marks remain…
|Last but not least, she would like to get an impression, how new technology can help her and her team, so she looks into Innovation Recommendations, but some things are not clear…|
An IT Owners view
Meet Ian, IT Owner in his company. He has been tasked with setting up Process Insights for Paula and her team. Should be straight forward, right? But after the first look into the task, there are some questions open.
For any deep dive information, Ian can refer to the Administration Guide for SAP Signavio Process Insights.
I hope, this blog gives answers to the most relevant questions you have regarding SAP Signavio Process Insights. Please comment below for feedback or in case any questions are open so that I can try to answer. Additionally, please check out the SAP Signavio Community Space for other interesting blogs and to answer questions regarding other SAP Signavio Components.