Presenting Learning Journey Live Session: SAP Customer Experience Solutions – Integration & Extensibility

Hello SAP Community!

Fernando from the CRM & CX Product Learning CoE Team writing this post!

I’m glad to present you in this blog post the Learning Journey Live Session: SAP Customer Experience Solutions – Integration and Extensibility.

Background Context

Learning Journeys as visual guides designed to help us completing the learning path for a particular SAP Solution. There are literally hundreds of learning journeys and sometimes instead of being of help and get us to the resources we need to learn, they can mislead people with their complex structure and the huge amount of learning resources they can contain.

What is it about?

So, in this live session, you will know more about the learning content available on the SAP Customer Experience Solutions – Integration and Extensibility Learning Journey and the different paths that exist within it depending on the different business roles.

Who is it for?

This live session has been created for those persons who need to learn about Integration and Extension topics related to SAP Customer Experience Solutions. Developers, Architects and Administrators are the three different roles available currently for the learning journey. So if you need to be upskilled on carrying out the end to end integration or implement the extensibility, or in doing the planning and designing for it or just maintaining any kind of already existing integration or extension in the CX solution portfolio this session can be fruitful for you.

Role%20selector%20for%20the%20Learning%20Journey

Role selector for the Learning Journey

What does it offer?

This one hour learning journey live session delivered by me or any other fellow instructor from our team, it’s a webinar delivered via SAP live class (e.g. zoom), that will bring value to you by giving you more knowledge by quickly presenting the different kinds of resources already existing for you within the learning journey: E-learnings, E-Books, SAP Learning Rooms, SAP Learning System Access, openSAP Enterprise MOOCs, SAP Learning Classes, Assessments, SAP Certifications and Digital Badges for the different learning journey sections: Start with an overview, Become competent, Stay current and Expand your skills.

its agenda includes

  • SAP Learning Journeys Concepts
  • SAP Customer Experience Solutions – Integration and Extensibility LJ for Developers
  • SAP Customer Experience Solutions – Integration and Extensibility LJ for Architects
  • SAP Customer Experience Solutions – Integration and Extensibility LJ for Administrators
  • More resources
  • Questions & Answers through out the live session.

How can you book it?

This live session is available on SAP Learning Hub. You will need to have a subscription in order to register for the live session there.

There are two ways to access to the registration page of this live session (as well as the schedule of the next occurrences):

  1. You can go to SAP Learning Hub, and search for “Learning Journey Live Sessions: SAP Customer Experience Solutions – Integration & Extensibility”, the live session should be among the first results with the code: (EXPERT_LED LS_CEINTEXTLJ_EN) under “Learning Content”
  2. You can also use the direct link here, but please remember you need to be logged in on SAP Learning Hub first to use the link: Learning Journey Live Sessions: SAP Customer Experience Solutions – Integration & Extensibility

Please Note

For better understanding the live session’s content, it’s recommended you know about SAP Customer Experience Solutions already before or after attending the live session. A great place to start is the openSAP Microlearning videos for CRM and Customer Experience, including the SAP Customer Experience Portfolio, Getting Started with Integrations, or the Foundations of SAP Extension Suite for Customer Experience playlists. Also there are CXWorks Expert Recommendations articles for best practices and join the Customer Experience Learning Room for updates on various enablement sessions scheduled on a regular basis.

Last But Not Least

If you want to know more or get informed with the update of this live session, please follow this blog post by clicking on the “follow” green button on the left or even better, follow me follow me for more posts about SAP Customer Experience Solutions – Integration and Extensibility topics 😉

Thank you for reading! I’m looking forward to seeing you there in the live session!