How to reset your Universal ID password

Have you forgot your SAP Universal ID account password? 

Don’t worry, follow the below steps and everything will be sorted out. 

Let’s start… 

  • Go to SAP for Me: https://me.sap.com  
  • Click ‘Sign In 
  • Enter the SAP Universal ID email address. Do NOT click the “Forgot password?” link on this screen (it would reset the S / P-user ID password not the Universal ID one) 
  • Click ‘Continue 

  • Click ‘Forgot password? 

  • Enter the SAP Universal ID email address and click ‘Send 

  • For your information the provided email address will be displayed 

  • When you receive the email, click on the ‘Reset your password’ link or copy the provided link and paste into a browser. NOTE: The link expires within 2 hours. 
  • Create a new password and make sure that the password has a minimum of 8 characters and includes 3 of the following: 
    • Lowercase letters 
    • Uppercase letters 
    • Number [0-9] 
    • Symbols [!@#^&*()+_,.{}?-] 
  • Click ‘Save 

  • Your password has been successfully reset 

  • You will receive a confirmation e-mail 

 

Change Universal ID password in the SAP Universal ID Account Manager: 

If instead you just want to change your SAP Universal ID password, please have a look at the following steps: 

  • Go to the SAP Universal ID Account Manager at https://account.sap.com 
  • Enter your Universal ID e-mail address 
  • Click ‘Next’ 

  • Enter your SAP Universal ID password 
  • Click on ‘Sign in’ 

  • Go to ‘Security & Login’ 

  • Click on ‘Edit’ 

  • Enter your current password 
  • Create a new password and make sure that the password has a minimum of 8 characters and includes 3 of the following: 
    • Lowercase letters 
    • Uppercase letters 
    • Number [0-9] 
    • Symbols [!@#^&*()+_,.{}?-] 
  • Repeat the password 
  • Click on ‘Save 

  • You will receive a confirmation e-mail 

How to get help: 

In case something goes wrong, (e.g. don’t receive the Universal ID password reset e-mail or receive errors), please do not hesitate to contact the Customer Interaction Center: Customer Interaction Center (CIC)- How can CIC help you? 

 

Relevant KBAs and links 

 

We hope you found this guide helpful. Please know that the Customer Interaction Center is always happy to help and answer any questions you may have. You can contact us here. 

If you have any questions, please feel free to ask us in the Q&A  All Questions in Customer Experience | SAP Communityand All Questions in Support Services | SAP Community 

Read more Customer Interaction Center blog posts here!