SAP Intelligent Robotic Process Automation Content in SAP S/4HANA Cloud 2208 – (Deep Dive)


Highlights of the SAP Intelligent RPA Best Practices Content with SAP S/4HANA Cloud 2208 Release (August 2208)

This blog provides an overview of the #S4HANA #Cloud 2208 with the latest and greatest innovations highlights to drive and accelerate digital transformation with improved operations, increased service quality and automate to gain speed and efficiency. These innovations are released as part of our SAP S/4HANA Cloud 2208 shipment for Intelligent Robotic Process Automation using “SAP Intelligent Robot Process Automation Bot Store “.

In this blog, we will expand on the new capabilities with SAP Intelligent RPA and SAP Process Automation.

With SAP Process Automation, we are offering combined capabilities of SAP Workflow Management and SAP Intelligent RPA, enabling citizen developers to easily build workflows and to automate tasks. SAP Process Automation bring no-code process automation to the next level, supporting many customers in digitalizing their paper-based processes and optimizing transparency and cycle time.  Integrating it with other SAP S/4HANA Cloud solution offers the possibility for business users to get rid of repetitive tasks so that they can focus on higher value topics.

SAP Process Automation offers a simpler and faster way to enhance business efficiency and agility with confidence.

Latest release updates provide three important components that are newly added to SAP’s Intelligent Robotic Process Automation to drive efficiency for autonomous intelligence.

  1. Cloud Component Improvements

          UI Automation improvements in Automation

    • Cloud component improvements will allow bot to wait until the application is ready and responsive before executing the next step in the automation to avoid failed automation due to slower applications.
  1. SDK Improvements

          Send Outlook email using existing accounts

    • Sending Outlook email using existing accounts is now available in Cloud Studio automations by setting the first optional input parameter ‘From’ in activities from Outlook SDK.
      • Send Email (Outlook) / Create and Display Email (Outlook)
      • Send Reply (Outlook) and Send Reply All (Outlook)
      • Create Reply, Reply All and Display (Outlook)
  1. Embedded intelligence and decision support with Process Automation
    • SAP process automation allow users to gain efficiency by using machine learning for recommended actions based on workflow data correlation and attribute importance for the decision (document attribute recommendation).

Top 3 business driven innovations that automate your business processes using SAP Intelligent Robotic Process Automation capabilities with #S4HANA #Cloud bring intuitive user experience with the new Cloud Studio.

  1. Digital Automation for Professional Services: Mass Download of Billing Documents Output for Commercial Projects (5BP)
  2. Digital Automation for Finance: Process Information Collection Forms for Dispute Cases (5JL)
  3. Digital Automation for Finance : Automated Upload of Bank Statement Files (4X2)

Let’s take deeper look at the first business driven innovation for professional services using SAP Intelligent Robotic Process Automation content with SAP S/4HANA.

Mass Download of Billing Documents Output for Commercial Projects (5BP)

In Professional Services company, Auditors need a large collection of invoice printouts for the auditing. The Billing Clerk must generate and download these invoices which require extensive manual effort.

SAP Intelligent RPA Bot built with Cloud Studio 2.0 in this release provides the below capabilities in professional services process.

  • Ability to download the invoices based on the Sold-To-Party, Project ID, and Billing Date, and then send it to the recipients as zipped file of PDFs via e-mail. The bot downloads the PDF format of the invoices from the Manage Billing Document Fiori app and name it in specific format.
  • Communication Scenario has to be set up in S/4HANA system for the Billing Document Request Integration (SAP_COM_0176). See for more detail documentation with SAP help documentation URL

Business users will need the business role “Billing Clerk” to execute this SAP Intelligent RPA bot.

Let’s take deeper look at the second business driven innovation for finance processes where the SAP Intelligent RPA bot is built with Cloud Studio 2.0 in this release.

Process Information Collection Forms for Dispute Cases (5JL)

SAP Intelligent RPA Content: Process Info Collection Forms for Dispute Cases can automate the exchange of information between the AR Accountant and the Customer for newly created dispute cases.  SAP Intelligent RPA would auto-generate email correspondence to the customer and then upload the customer feedback to the S/4HANA system

SAP Intelligent RPA primarily process two steps for dispute cases.

  • “Send Email Inquiry to Customers”. This workflow checks the dispute with new status new and triggers the mail to the case contact with an information collection form attachment.
  • “Collect Email Response”. This workflow monitors mailbox, collects customer response recorded in the inquiry form, updates the case and attaches inquiry form document to the case in S/4HANA.

Business users will need the business role “Accounts Receivable Accountant” to execute this RPA bot.

Communication Scenario has to be set up in S/4HANA system for the Finance Accounting Analytics Integration (SAP_COM_0303). See for more detail documentation here and SAP help documentation URL.

Let’s take deeper look at the third business driven innovation for the finance processes where the SAP Intelligent RPA bot is built with Cloud Studio 2.0 in this release.

Automated Upload of Bank Statement Files (4X2)

Automated Upload of Bank Statement Files bot can automate the upload of incoming bank files for reconciliation and checking file statuses and error logs across various systems. It substantially reduces the required time and increases the accuracy of uploading bank statement files

SAP Intelligent RPA organizes the source files from emails or specific folders, upload them with the Fiori Application ‘Manage Incoming Payment Files’ and checks the import status, and finally sends the execution report to the specified Email accounts or saves to folder

Business users will need the business role “Cash Management Specialist”.

Stay tuned for more updates in the next quarters!

More Information on SAP S/4HANA Cloud

  • SAP S/4HANA Cloud release info here
  • Latest SAP S/4HANA Cloud Release Blog Posts here and previous release highlights here
  • Product videos on our SAP S/4HANA Cloud and SAP S/4HANA YouTube playlist
  • SAP S/4HANA PSCC Digital Enablement Wheel here
  • Early Release Webinar Series here
  • Inside SAP S/4HANA Podcast here
  • openSAP Microlearning’s for SAP S/4HANA here
  • Best practices for SAP S/4HANA Cloud here
  • SAP S/4HANA Cloud Community: here
  • Feature Scope Description here
  • What’s New here
  • Help Portal Product Page here
  • Implementation Portal here

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