Air Canada Flies Into the Digital Stratosphere

One week before the pandemic struck, Air Canada used SAP technology to implement a fully integrated suite of procurement solutions, enabling employees to seamlessly and efficiently begin working from home.

Given its enviable record in generating less atmospheric carbon, water waste and noise, Air Canada has attempted to export its forward-looking philosophy to all aspects of the company.

Yet, when the airline suggested shifting its procurement system away from the tried, but familiar, manual processes, there was a fair amount of internal pushback.

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