SAP Partner: SAP S/4HANA Cloud Implementation Tools Overview

Dear Community

Below is an overview of the tools available to support your SAP S/4HANA Cloud implementation with some tips on when to use them:

Before raising an incident with SAP, please ensure to review the following resources:

When Creating an incident

To avoid delays in incident processing and to minimize ping-ponging, it is important to include certain information as described in these guidelines to make the incident process smooth and effective:

  • Only one issue per incident
  • Appropriate priority (with business impact) and component
  • Meaningful explanation with steps to reproduce the problem
  • Contact information
  • More details in the guidelines

Learning and Enablement resources:

Last but not least – learn how customers select their implementation partners by following the Partner Selection Guidance.