How Fiori unlocks Business Value through It’s applications

How Fiori unlocks Business Value through It’s applications – E.g., Purchase Order Average Delivery Time App.

In this blog post, you will get to know “How to” use and leverage business benefits of Fiori Application.

As a SAP S/4HANA Solution Architect while getting into discussion with Prospects/Customers (be it be Net New or Existing New opportunity scenario) towards their SAP S/4HANA transition journey, hearing continuously questions around Fiori and the questions are…

  1. How Fiori “Analytics” are different from SAP GUI “Reporting”?
  2. Is Fiori working on real time?
  3. Is it leveraging business value across the table thru’ actionable insights?
  4. Is it going to support for Collaboration?
  5. How it will help beyond “Analytics”?
  6. Is it providing greater user experience?

To answer the above, I thought of taking one of the Fiori Applications “Purchase Order Average Delivery Time” and walk you through.

Why this App ““Purchase Order Average Delivery Time” has been considered as Business Use Case?

Story behind it was….

One day, while looking at my home page in Fiori, I was wondering that, at any given time, Is it possible to have Purchase Order delivery time in “negative” figure? My answer is “no”. That sparked to pen down this blog.

Let me start…

Below are the SAP S/4HANA functionalities and key figure (calculation rule) along with value drivers which I can consider as per my view as part of Value Realization Strategy to leverage business benefits across table at real time to prospects/customers.

Purchase%20Order%20Average%20Delivery%20Time

Purchase Order Average Delivery Time  – Business Value Realization

Let me act and take the role of Head of Buyer for some time to discover the root-cause of “negative” figure (Purchase order average delivery time), deep-dive into the root-cause and try to act on the same…

As a Head of Buyer, I logged into Fiori system and selected “Purchase Order Average Delivery Time” App in my Fiori login Home Page to find out the root-cause first.

Fiori%20Home%20Page

Fiori Home Page (Source: SAP S/4HANA 2020 Fully Activated System)

After clicking on “Purchase Order Average Delivery Time” tile, by default, I landed in “By Supplier” filtering view with bar chart.

Fiori%20Bar%20Chart

Fiori Bar Chart (Source: SAP S/4HANA 2020 Fully Activated System)

While looking at bar charts, I was not having any detailed insights to act on. I was questioning myself that, Is there any other way as a Head of Buyer I can look at these data which can shorten my search time to reach out the root-cause of this “negative” figure? Yes, I found that “chart type” option is going to help me and I selected the “Line Chart” type thru’ chart type options to look at the same data in different dimensions.

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Fiori Line Chart Selection (Source: SAP S/4HANA 2020 Fully Activated System)

After clicking “Line Chart”, system navigated to below screen in which I was enabled to reach out the suppliers to whom negative figures are visible. I have selected only one supplier “USSU-VSF04” with whom we are having most business transactions on daily basis.

Fiori%20Line%20Chart%202

Fiori Responsive Nature (Source: SAP S/4HANA 2020 Fully Activated System)

While bringing the cursor to the point -0.66 for the selected supplier, I was enabled further to drill down at document level thru’ responsive nature of App.

Fiori%20Respensive%20Nature

Fiori Respensive Nature (Source: SAP S/4HANA 2020 Fully Activated System)

Further, I found that there was functionalities to navigate until the end document and I followed it as below.

Fiori%20Navigation

Fiori Navigation (Source: SAP S/4HANA 2020 Fully Activated System)

I was wondering now also, there are so many business transactions (documents) are contributing and not only one business transactions. I have selected PO 4500000800 to navigate further as a use case.

Fiori%20Drill%20down%20at%20Document%20Level

Fiori Drill down at Document Level (Source: SAP S/4HANA 2020 Fully Activated System)

From the below screen, I understood that delivery date mentioned in purchase order was 08th July 2020.

Fiori%20Purchase%20Order%20Display

Fiori Purchase Order Display (Source: SAP S/4HANA 2020 Fully Activated System)

Then I clicked “Process Flow” tab to understand the follow on documents availability and resulted in below screen

Fiori%20Document%20Process%20Flow

Fiori Document Process Flow (Source: SAP S/4HANA 2020 Fully Activated System)

Thru’ this above screen, I was able to found that Goods Receipt business transaction has been posted on 3rd July 2020.

After clicking on the goods receipt document, system enabled me to drill down further at material document level as shown below.

Fiori%20Material%20Document%20Display

Fiori Material Document Display (Source: SAP S/4HANA 2020 Fully Activated System)

After seeing this above screen, I was able to found that “posting date (i.e., 3rd July 2020) of material document was earlier than purchase order delivery date (i.e., 8th July 2020).

I was wondering, “how come” material document was posted on 3rd July 2020 where as delivery date mentioned in PO was 8th July 2020.

As a Head of Buyer, I want to initiate actions immediately thru’ collaboration and “Send E-mail” option helped me for the same to send an e-mail to relevant stakeholders to get an answer (relevant warehouse manager and relevant buyer).

Fiori%20Send%20Email%20Functionality%20for%20Colloboration

Fiori Send Email Functionality for Colloboration- (Source: SAP S/4HANA 2020 Fully Activated System)

I was able to collaborate on real time thru’ “Send Email” functionality as shown below.

Fiori%20Send%20Email%20Functionality%20for%20Colloboration%20with%20outlook

Fiori Send Email Functionality for Colloboration with outlook (Source: SAP S/4HANA 2020 Fully Activated System)

Based on above, as Head of Buyer I was able to understand and conclude that deviation against designed business process flow happened in procure to pay process

i.e., Regularisation of Goods Receipt happened (first goods are received physically and then PO was created to regularise the same) instead of following the standard best practice flow (PO >> GRN >> LIV) where improvement is required to adhere the designed process.

Now, I am coming out of my “Head of Buyer” role and concluding this blog post.

Conclusion:

Hope, thru’ this simple business use case, I am able to answer all these questions, which is around Fiori & let’s have quick look…

  1. How Fiori “Analytics” are different from SAP GUI “Reporting”?

– Triggers actions proactively and immediately through real time data points.

  1. Is Fiori working on real time?

Yes, I understood that system is showing real time data and have seen now.

  1. Is it leveraging business value across the table thru’ actionable insights?

Yes, for same kind of scenario, we won’t get any insights in typical / traditional reporting to act on.

  1. Is it going to support for Collaboration?

Yes, it is supporting at real time on the fly thru’ “Send Email” functionality irrespective of desktop/mobile devices.

  1. How it will help beyond “Analytics”?
  • These KPIs (Calculation rule) are Fiori specific which is not available in GUI reporting.
  • Through these KPI, it was bringing the insights that designed and deployed best practices are being followed or not on real time and this functionality is not available in GUI reporting.
  1. Is it providing greater user experience?

Yes, through navigation on real time, business user can reach end document where the actual issue exists.

For same analysis, in typical GUI, business user needs to

  1. remember multiple transaction codes
  2. open multiple sessions/screens
  3. spent more time & not having user friendly /simplified buttons/screens to sail thru’
  4. have more dependency on IT teams / User Manuals…

Kindly let me know your comments to answer & see you in my next blog post.

Thanks

Arulmurugan Veluchamy