Introduction – How to set up SAP Mobile Start in a productive landscape

Few of us from consulting had the opportunity to be part of SAP Mobile Start product development journey since late 2020. There were many learnings and we have brought them together in a series of blogs to explain how to implement the solution in a productive landscape.

This blog will serve as an overview to explain the steps involved in setting up a landscape and will point to the individual blog post for specific topics.

SAP Mobile Start is the native entry point for mobile users to the Intelligent Enterprise Suite. It leverages the following:

  • core SAP Business Technology Platform services like SAP Launchpad service, Notifications, and Mobile Services to launch native applications, web responsive applications, news feeds, or web links. The business content can come SAP S/4HANA, SAP SuccessFactors, SAP Concur, SAP Analytics Cloud etc. or from applications developed by customers or partners.
  • native capabilities such as notifications, widgets, search etc to offer a deep integration with the User Experience provided by mobile devices

You can learn more about SAP Mobile Start in this blog post.

A guided role-based workflow to quickly integrate SAP Launchpad service and SAP S/4HANA is possible with Cloud Integration Automation Service (CIAS). It is available for customers at no additional fee or license cost if they have an SAP Business Technology Platform Cloud Foundry subaccount in one of the CIAS supported data centers or have an SAP Integration Suite entitlement to subscribe to it, as couple of main pre-requisites. Please read this help page (link) for full details.

You can additionally refer to a set of blog posts that we’ve created to help you understand the steps and to do the integration manually. We have also covered additional topics like notifications which is not covered in CIAS at the time of writing. We have also explained how SAP Mobile Start can be included in your set up once SAP Launchpad service is up and running; either by using CIAS or manual set up. It will also give you some insights from our experience.

Here are the logical steps involved in setting up SAP Launchpad service and SAP Mobile Start in a productive landscape with business content:

  • Configure SAP Cloud Identity Service for authentication. It is not possible to use other Identity services, however it is possible to use your existing corporate identity provider with SAP Cloud Identity Services. See this link for details.
  • Connect your content provider (taking example of SAP S/4HANA) to SAP Business Technology Platform (SAP BTP)
    • Step 1 – Set up SAP Cloud Connector to connect SAP S/4HANA with SAP BTP (blog post link)
    • Step 2 – Set up principal propagation to allow users who are authenticated by SAP BTP to access SAP S/4HANA content (blog post link)
    • Step 3 – Set up SAP Launchpad site and SAP Mobile Start with Federated content (roles, apps etc.) from SAP S/4HANA (blog post link)
    • Step 4 – Set up cloud notifications for SAP S/4HANA (blog post link)
  • Add native content from other SAP solutions and non-SAP solutions
    • Step 5 – Add native apps content on launchpad (blog post link)
    • Step 6 – Add widgets (blog post link)
    • Step 7 – Add news tiles (blog post link)
  • Step 7 – An example of how an app that access a native feature (barcode scanning) can be launched from SAP Mobile Start (blog post link)

The CIAS and the blog posts mentioned here should help with completing all the steps and in setting up SAP Launchpad service and SAP Mobile Start. Please also check the SAP consulting offerings that are available if you need assistance with any of these steps.

We look forward to hearing your experience with setting up the solution in your landscape; please do share your thoughts and comments below.

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